Communication is an essential part of businesses and nowadays people are still relying on the telephone to make a call. Every size and type of business should make use of a telephone answering service, provided by a virtual assistant, to collect potential leads, obtain customer insights, and process transactions. This effective communication through telephone answering service can provide great customer care and serve as your business’ competitive edge in Jakarta.
Here are some of the reasons using a business telephone answering service in Jakarta will be beneficial for your business.
Benefits of Using a Business Telephone Answering Service
1. Cost Reduction
Hiring internal full-time administrative staff or a receptionist can significantly add up to your business’ monthly overhead. You are responsible for the monthly salary, holiday pay, social and health insurance, training and hiring costs, recruitment advertising expenses, among others. In addition, office furnishings, installation of telephone systems, and other necessary utilities will require you to put in more money.
With a virtual assistant to help answer your business calls, you will have none of those mentioned expenses.
2. No Missed Phone Calls
Using a virtual assistant in Jakarta for telephone answering means that you will have no more missed calls. A professional receptionist will answer all calls on behalf of you under your business name.
No missed calls translate to the seizing of every business opportunity. You will no longer need to worry about not answering important messages or customer’s feedback and complaints. Cekindo’s virtual assistant in Jakarta is ready to answer incoming calls for you professionally.
3. Customer Relation Enhancement
One of the excellent ways to enhance customer relations is through personalised communication with customers. Personalised communications are effective to create more happy customers. Imagine a client calling a business and all they get is the automated voicemail from the other side – it can be extremely frustrating.
A virtual assistant can instantly answer your client’s call or reply to a customer’s email immediately. Hence, you boost your company image as customers regard your business as reliable due to the high accessibility and effectiveness.
4. Productivity Increase
Business owners are busy people and the time-consuming task of answering phone calls can be a huge distraction for them. Also, not every incoming call is a potential client or worth follow-up.
Therefore, having a virtual assistant to help screen calls, get rids of those unnecessary ones, and forward those important ones to you is an effective way to maintain a professional business image.
What can be the best solution to keep your clients happy and at the same time giving you more time to focus on growing your business? A virtual assistant is probably the best solution.
5. Brand Image Boost
To step up your professional brand and business image, a legit business telephone number is a must. When you have a professional business number with a highly-trained virtual assistant to answer your incoming calls, people are more willing to trust you and do business with you. Not to mention, your business will appear to be more established with a business phone number, in which a mobile phone number is unable to give the same outcome.
How to Leverage Cekindo’s Virtual Assistant Service in Jakarta
When you don’t want the high costs associated with having a full physical office in Indonesia, you can have a great alternative by choosing Cekindo’s virtual assistant in Jakarta or subscribing to our virtual office package. With an affordable price, we have different virtual office packages that will suit your requirements.
Cekindo’s virtual office features are practical and enable easy communications for your business. Our virtual office package consists of a prestigious business address, professional business phone number, mail and call handling and forwarding, on-demand meeting room or conference room, and residence certificate.
Everything you need to run your business in Indonesia cost-effectively is just a few steps away. Join hands with Cekindo now.